Refund policy
We want you to be fully satisfied with your purchase from Fiero Lusso. Please review our return policy below to ensure a smooth return process.
How to Initiate a Return:
- Customers with an account on our website can process returns directly by logging into their account. If the return is initiated within 15 days of receiving the merchandise, you’ll receive a free return label.
- For returns after the 15-day period, customers will be responsible for the return shipping costs.
- Unfortunately, returns cannot be accepted beyond 30 days after the merchandise is received.
Return Address:
Please send all returns to the following address: Fiero Lusso 7325 NW 31st St,
Miami, FL 33122, USA
Non-Returnable Items:
- Final Sale: Items purchased on sale are considered final sale and cannot be returned or exchanged.
- Damaged Items: We cannot accept returns for any product that has been used, damaged, or altered in any way.
Refunds:
For any refund inquiries or issues with your order, please contact us at sales@fierolusso.com.
Please note: We do not ship internationally, so no returns from outside the U.S. can be processed.